Shipping policy
Shipping Policy
Last updated: February 18, 2026
Thank you for shopping at MK Store (“we”, “us”, “our”). Below is our shipping policy explaining how we process and deliver orders.
1. Order Processing Time
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Orders are processed within 1–7 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
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Processing time may be longer during sales or busy seasons.
2. Shipping Time
Estimated delivery times:
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Domestic Shipping: 2–7 business days
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International Shipping: 5–21 business days
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs, carrier issues, weather, or high order volumes.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
4. Tracking Information
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking updates to appear.
5. Incorrect Address
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
If a package is returned to us due to an incorrect address, additional shipping fees may apply.
6. Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
Email: mkenterprise3025@gmail.com
We will assist you in working with the shipping carrier to resolve the issue.
7. Customs & Import Taxes (International Orders)
International customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are not included in the item price or shipping cost.
